Technician 1, (enterprise Customer Monitoring Center)

Comcast

Base pyy: $19.29; bonus/equity: not specified; ben...
National network operation center surveillance
Rapid detection and repair of network faults
Surveillance and fault restoration
Responsible for providing overall day-to-day monitoring of systems and for the performance of the National Network Operation Center surveillance operation for rapid detection and repair of network faults

Job Summary

  • Responsible for providing overall day-to-day monitoring of systems and for the performance of the National Network Operation Center surveillance operation for rapid detection and repair of network faults.
  • Monitors databases, networks, operating system devices and software applications to detect service degradation and/or failure errors.
  • Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next.

Matching Summary

Responsible for providing overall day-to-day monitoring of systems and for the performance of the National Network Operation Center surveillance operation for rapid detection and repair of network faults.

Salary

Base Pay: $19.29; Bonus/Equity: Not specified; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • National Network Operation Center surveillance
  • rapid detection and repair of network faults
  • surveillance and fault restoration
  • monitors databases, networks, operating system devices and software applications
  • tests, analyzes, and performs corrective actions
  • responds to trouble calls/alerts/emails

Nice-to-have

  • demonstrating courtesy, patience and troubleshooting skills
  • develops and improves documentation
  • achieve standards for consistent performance

Key Requirements

  • Associate's Degree or equivalent experience
  • 0-2 Years Relevant Work Experience
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter