Technology Servicedesk Process And Data Analyst/sr Business Systems Analyst (us)

The Dominion

Mount Laurel, New Jersey, United States of America
Base: $79,160.00 - $140,590 usd; bonus/equity: not...
Onsite
Business process mapping
Servicenow service desk experience
Ai and chatbot technology evaluation
The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, identifying areas for improvement, and ensuring the effective implementation of solutions

Job Summary

  • The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, identifying areas for improvement, and ensuring the effective implementation of solutions.
  • TD offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits, career development, and recognition.
  • TD is committed to providing fair and equitable compensation, career growth opportunities, and fostering a respectful workplace where diverse perspectives are valued.

Matching Summary

The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, identifying areas for improvement, and ensuring the effective implementation of solutions.

Salary

Base: $79,160.00 - $140,590 USD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, PTO, banking discounts

Skills & Requirements

Must-have

  • Business process mapping
  • ServiceNow Service Desk experience
  • AI and chatbot technology evaluation
  • Employee Enablement collaboration
  • Process improvement methodologies
  • PowerApps experience

Nice-to-have

  • Financial Services helpdesk knowledge
  • ITIL and ITSM knowledge
  • Service desk automation experience
  • Strong communication skills
  • Problem-solving skills
  • Team collaboration

Key Requirements

  • Bachelor's degree in Business Administration or related field
  • 5+ years relevant experience
  • Experience with ServiceNow AI Assist
  • Experience in business analysis or related role
  • Ability to work onsite in Mount Laurel, NJ 4 days a week

Work Rights

Not specified

Tailored Resume

Cover Letter