Customer Service & Operations Manager - Johor

Hong Leong Bank

Johor, Malaysia
Internal control and compliance
Service performance management
Banking operations knowledge
The role focuses on ensuring compliance and service performance within the branch

Job Summary

  • The role focuses on ensuring compliance and service performance within the branch.
  • The manager will oversee daily activities and train subordinate staff.
  • Hong Leong Bank is committed to diversity and digital transformation in banking.

Matching Summary

The role focuses on ensuring compliance and service performance within the branch.

Skills & Requirements

Must-have

  • Internal control and compliance
  • Service performance management
  • Banking operations knowledge

Nice-to-have

  • Strong organization and planning skills
  • Good interpersonal and communication skills
  • Service oriented mindset

Key Requirements

  • Minimum Diploma/Degree Holder
  • Related working experience in banking operations
  • PCE (general), PCE (life) certification

Work Rights

Not specified

Tailored Resume

Cover Letter