ConnectWise is a global software company dedicated to helping technology solution providers manage their businesses better and deliver amazing customer experiences
Job Summary
ConnectWise is a global software company dedicated to helping technology solution providers manage their businesses better and deliver amazing customer experiences.
The role involves attending end user technical calls, installing Windows OS, troubleshooting hardware and software issues, and managing IT assets in a 24/7 hybrid shift environment.
ConnectWise is an Equal Opportunity Employer committed to building a diverse and inclusive workforce and providing reasonable accommodations for qualified individuals.
Matching Summary
ConnectWise is a global software company dedicated to helping technology solution providers manage their businesses better and deliver amazing customer experiences.
Skills & Requirements
Must-have
Microsoft Windows OS installation
Active Directory and Entra ID knowledge
Troubleshoot wired and wireless networks
Microsoft Office 365 client configuration
End user technical support
Hardware and software inventory management
Shift work in hybrid environment
Nice-to-have
Knowledge of Microsoft Intune
Coordinating with OEMs and vendors
Fluent English communication
Inclusive and positive company culture
Key Requirements
Microsoft Windows Certification
2 years relevant work experience
Basic networking knowledge including DNS, DHCP, VPN