The Senior Officer, Corporate Client Services position at United Overseas Bank Limited in Singapore focuses on delivering exceptional service to customers through various communication channels. The ideal candidate should have experience in customer service, particularly in banking or call center environments, and possess strong communication and analytical skills
Job Summary
Ensures the highest standard of service delivery by resolving customer issues across calls, emails, and social media platforms within committed turnaround times.
Maintains strict confidentiality of bank customers and data while ensuring group compliance and control standards are met during transaction execution.
Educates customers about bank products and services while keeping knowledge up to date through continuous training and monitoring of industry innovations.
Matching Summary
Match Score: 85
The Senior Officer, Corporate Client Services position at United Overseas Bank Limited in Singapore focuses on delivering exceptional service to customers through various communication channels. The ideal candidate should have experience in customer service, particularly in banking or call center environments, and possess strong communication and analytical skills.
Skills & Requirements
Must-have
Excellent verbal and written communication skills
Ability to handle high-volume customer inquiries
Proficiency in Microsoft Office applications
Nice-to-have
Positive mindset with a CAN-DO attitude
Experience in call centre or banking environments
Passion for delivering quality customer service
Key Requirements
Degree or Diploma in any discipline
Experience in Call Centre, Banking, or Customer Service environments preferred