Associate Field Service Engineer

Johnson & Johnson

Mongkok, Kowloon, Hong Kong
Service and repair of capital equipment
Preventive maintenance and troubleshooting
Customer centric service strategies
Johnson & Johnson is committed to healthcare innovation to prevent, treat, and cure complex diseases with smarter, less invasive treatments and personalized solutions

Job Summary

  • Johnson & Johnson is committed to healthcare innovation to prevent, treat, and cure complex diseases with smarter, less invasive treatments and personalized solutions.
  • The role involves developing customer-centric service and repair strategies, shaping robust service processes, and providing technical support for medical capital equipment.
  • The position requires collaboration with global, regional, and local teams to optimize service engineering plans and ensure high-quality maintenance and repair standards.

Matching Summary

Johnson & Johnson is committed to healthcare innovation to prevent, treat, and cure complex diseases with smarter, less invasive treatments and personalized solutions.

Skills & Requirements

Must-have

  • Service and repair of capital equipment
  • Preventive maintenance and troubleshooting
  • Customer centric service strategies
  • Technical support for medical devices
  • Budget management for maintenance activities
  • Collaboration with commercial teams

Nice-to-have

  • Critical thinking
  • Cross-functional collaboration
  • Lean supply chain management
  • Predictive maintenance
  • Process improvements
  • Project engineering
  • Safety-oriented mindset
  • Technologically savvy

Key Requirements

  • Bachelor’s Degree in Engineering
  • 2 years experience in service environment
  • Experience with medical diagnostic or surgical robotic equipment
  • Renewal of mandatory licenses and certificates

Work Rights

Not specified

Tailored Resume

Cover Letter