Manager - Front Office Application Support

M&G Global Services Private Limited

Multiple Locations
Front office application support
Aladdin asm, blackrock, bloomberg, wso
Trade life cycle understanding
Accountable for working with the Front Office Application support team and business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution

Job Summary

  • Accountable for working with the Front Office Application support team and business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution.
  • Responsible for Incident Management within the Front Office area, working with Front Office Application support to drive Service Improvement and championing the use of Aladdin throughout the business.
  • Ability to work in 3 different time zones on rotation basis and over weekend for business critical activities, while M&G Global Services fosters an inclusive culture for exceptional talent.

Matching Summary

Accountable for working with the Front Office Application support team and business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution.

Skills & Requirements

Must-have

  • Front Office Application Support
  • Aladdin ASM, BlackRock, Bloomberg, WSO
  • Trade Life Cycle understanding
  • Incident Management
  • Service Improvement
  • Business Continuity, Disaster Recovery, Failover

Nice-to-have

  • Value adding services
  • Exceptional talent
  • Inclusive culture
  • Career growth opportunities

Key Requirements

  • 3 different time zones on rotation
  • Work over weekend for business critical activities

Work Rights

Not specified

Tailored Resume

Cover Letter