Clinical Secretary

Yale

New Haven, Connecticut, US
Hourly range $27.74; bonus/equity: not specified; ...
Fully remote
Epic or similar emr system proficiency
High-volume telephone and fax management
Patient check-in and appointment scheduling
Yale University seeks a Clinical Secretary to provide high-level administrative and secretarial support in a remote capacity. The role involves managing clinical scheduling, handling patient inquiries, and maintaining accurate patient records, requiring excellent customer service, organizational skills, and technology proficiency

Job Summary

  • The role provides comprehensive clinical scheduling and high-level administrative support within a team-based structure.
  • Employees must demonstrate excellent customer service skills while interacting professionally with patients, providers, and staff.
  • Flexibility in work hours and the ability to provide cross-coverage in various clinical areas are essential requirements.

Matching Summary

Match Score: 85

Yale University seeks a Clinical Secretary to provide high-level administrative and secretarial support in a remote capacity. The role involves managing clinical scheduling, handling patient inquiries, and maintaining accurate patient records, requiring excellent customer service, organizational skills, and technology proficiency.

Salary

Hourly Range $27.74; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • EPIC or similar EMR system proficiency
  • High-volume telephone and fax management
  • Patient check-in and appointment scheduling
  • Strong verbal communication skills
  • Ability to prioritize tasks in fast-paced environment

Nice-to-have

  • Spanish-speaking bilingual proficiency
  • Experience with oncology or cardiology fields
  • Knowledge of specialized EPIC modules like Cadence
  • Microsoft Excel and multi-line phone system experience
  • Previous medical office or call center background

Key Requirements

  • Four years of related work experience
  • Two years in same job family at next lower level
  • High school education or Associate degree equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter