Responsible for customer interaction, documentation issuance, review and system setups, demonstrating high level of diligence, motivation and organizational skills
Job Summary
Responsible for customer interaction, documentation issuance, review and system setups, demonstrating high level of diligence, motivation and organizational skills.
Focuses on timely and accurate delivery of all account maintenance functions, as well as delivering superior customer service and resolution of customer issues.
Offers competitive salary, flexible working hours, home office, comprehensive social benefits, structured onboarding, extensive training, and discounts on bank products.
Matching Summary
Responsible for customer interaction, documentation issuance, review and system setups, demonstrating high level of diligence, motivation and organizational skills.
Salary
Base: 165 020,00 zł - 280 980,00 zł; Bonus/Equity: discretionary annual performance bonus; Benefits: Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Skills & Requirements
Must-have
Client interaction and documentation
Account maintenance and system setups
Cross-functional relationship management
Meeting service level agreements
Compliance with internal processes and regulations
Understanding client requirements
Monitoring customer satisfaction
Nice-to-have
Pro-active team player
Willingness to go extra mile
Friendly, dynamic, supportive environment
Opportunity to influence task performance
Key Requirements
7-10 years of experience
Bachelor’s/University degree or equivalent experience