Receptionniste Tournant H/f

Sofitel Sydney Wentworth

Paris, France
Rémunération selon classification de la ccn hcr; b...
On-site
Professionalism and customer service
Check-in and check-out procedures
Handling guest requests and complaints
Ensure check-in and check-out procedures are followed with professionalism and a sense of service, while managing guest requests and resolving disputes

Job Summary

  • Ensure check-in and check-out procedures are followed with professionalism and a sense of service, while managing guest requests and resolving disputes.
  • Handle reservations, manage the PMS, and coordinate with departments like housekeeping and maintenance for seamless operations.
  • Benefit from a full-time permanent contract, rotating shifts, provided uniform, and numerous advantages including discounts and the ALL Heartist Program.

Matching Summary

Ensure check-in and check-out procedures are followed with professionalism and a sense of service, while managing guest requests and resolving disputes.

Salary

Rémunération selon classification de la CCN HCR; Benefits: réductions, ALL Heartist Program, mutuelle, repas…

Skills & Requirements

Must-have

  • Professionalism and customer service
  • Check-in and check-out procedures
  • Handling guest requests and complaints
  • Reservations and back-office tasks
  • Daily financial closing and cash control
  • Security protocols and incident response

Nice-to-have

  • Conviviality and service-oriented
  • Adaptability and organization
  • Teamwork and coordination
  • Maintaining welcoming spaces

Key Requirements

  • Mandatory English proficiency
  • Customer relations skills
  • Autonomy and organization
  • Adaptability

Work Rights

Not specified

Tailored Resume

Cover Letter