Mex Coach Mejora Continua

Santander UK

Tlalnepantla De Baz, Mexico
On the job training program
Counselling management model
Generate performance reports
Ensure telephone operators and supervisors have the required theoretical and practical training through the on-the-job training program

Job Summary

  • Ensure telephone operators and supervisors have the required theoretical and practical training through the on-the-job training program.
  • Control the rotation generated within the first 45 days of the employee's tenure.
  • Generate performance reports, improvement plans, and mobility plans through a counselling management model that provides visibility to the employee and operational managers for decision-making.

Matching Summary

Ensure telephone operators and supervisors have the required theoretical and practical training through the on-the-job training program.

Skills & Requirements

Must-have

  • on the job training program
  • counselling management model
  • generate performance reports
  • manage employee rotation

Nice-to-have

  • operational decision making
  • employee evolution visibility

Key Requirements

  • EXPERIENCE
  • EDUCATION
  • Other studies
  • COMPETENCIES

Work Rights

Not specified

Tailored Resume

Cover Letter