Customer Banking Specialist - St Arnaud

CommBank

St Arnaud, VIC, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our St Arnaud Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and offer support through our Indigenous Employee Network.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Career building interest

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter