Field Engineer

ticketmaster.se

Sydney, Australia
Fully remote
Install and maintain it infrastructure
Provide venue support for events
Manage casual staff onsite
The Field Engineering team is responsible for the preparation and delivery of events on site to key clients as well as assisting remotely for self-service events

Job Summary

  • The Field Engineering team is responsible for the preparation and delivery of events on site to key clients as well as assisting remotely for self-service events.
  • The role requires technical skill plus internal people and process management to ensure that service requests are being efficiently resolved.
  • We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

Matching Summary

The Field Engineering team is responsible for the preparation and delivery of events on site to key clients as well as assisting remotely for self-service events.

Skills & Requirements

Must-have

  • Install and maintain IT infrastructure
  • Provide venue support for events
  • Manage casual staff onsite

Nice-to-have

  • Strong service ownership attitude
  • Excellent customer relationship skills
  • Ability to deal with challenging customers

Key Requirements

  • Relevant tertiary qualifications in IT
  • Good working knowledge of networking principles
  • Current drivers’ licence is essential

Work Rights

Not specified

Tailored Resume

Cover Letter