HERDHR PRIVATE LIMITED is seeking a Customer Support Specialist based in Singapore to provide technical support for their Malaysian client base. The ideal candidate should possess a relevant degree, experience in HR/payroll, and fluency in Malay to effectively assist clients
Job Summary
The role involves providing first-level technical support including system settings, onboarding, and payroll processing for Malaysian clients.
Candidates must possess the ability to speak, read, and write Malay to effectively handle Malay-speaking client inquiries.
The company fosters a collaborative culture where the team finds solutions together when facing challenges.
Matching Summary
Match Score: 85
HERDHR PRIVATE LIMITED is seeking a Customer Support Specialist based in Singapore to provide technical support for their Malaysian client base. The ideal candidate should possess a relevant degree, experience in HR/payroll, and fluency in Malay to effectively assist clients.
Skills & Requirements
Must-have
Speak Read Write in Malay
Minimum 1 year HR Payroll experience
Knowledge of Malaysia HR processes
Troubleshoot login data functionality errors
Generate monthly support performance reports
Nice-to-have
Ability to work independently and as team player
Ability to work under pressure and meet deadlines
Constantly working towards improving themselves
Professional and courteous complaint resolution
Key Requirements
Bachelor's degree in Computer Science IT HR or related field
Minimum 1 years relevant working experience in HR/Payroll
Knowledge of HR processes and best practices in Malaysia