Client Care Team Leader

LINNAEUS Group

Riversmeet Vets
Base: £ 26,994.25 py; bonus/equity: not specified;...
Onsite
Leading and motivating a team
Client care environment experience
Exceptional front-of-house standards
Leading the reception team to deliver outstanding client care at every touchpoint

Job Summary

  • Leading the reception team to deliver outstanding client care at every touchpoint.
  • Maintaining exceptional front-of-house standards and team presentation.
  • Riversmeet Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world.

Matching Summary

Leading the reception team to deliver outstanding client care at every touchpoint.

Salary

Base: £ 26,994.25 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + Birthday Leave, Extensive free online Linnaeus CPD program, Career progression opportunities, Staff discount schemes, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program including: Employee assistance program, Eyecare voucher scheme, free annual flu jab, Cycle to work scheme

Skills & Requirements

Must-have

  • Leading and motivating a team
  • Client care environment experience
  • Exceptional front-of-house standards
  • Maintaining team presentation
  • Updating protocols and compliance

Nice-to-have

  • Professional approachable and empathetic manner
  • Passionate about achieving purpose
  • Commitment to excellence

Key Requirements

  • Experience leading and motivating a team
  • Background in a client care environment
  • Excellent communication and organisational skills
  • Ability to multitask, prioritise and work under pressure
  • GCSEs (or equivalent) in Maths and English

Work Rights

Not specified

Tailored Resume

Cover Letter