Competitive salary; benefits included; not specifi...
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8+ years customer support experience
3+ years supervisory capacity
Salesforce and servicenow proficiency
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Ecolab is seeking a Pricing & Support Supervisor to lead a team in delivering exceptional customer support for the North America region. The ideal candidate will have extensive experience in customer support, strong leadership qualities, and technical proficiency, with a focus on driving customer satisfaction and team performance.
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Job Summary
The role leads a dynamic team to deliver exceptional support for the North America region while driving customer satisfaction.
Candidates will manage escalations, monitor KPIs, and ensure timely resolution of tickets in line with SLAs.
The position offers a competitive salary and benefits within a growth company passionate about clean water and safe food.
Matching Summary
Match Score: 75
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Ecolab is seeking a Pricing & Support Supervisor to lead a team in delivering exceptional customer support for the North America region. The ideal candidate will have extensive experience in customer support, strong leadership qualities, and technical proficiency, with a focus on driving customer satisfaction and team performance.
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Salary
Competitive salary; Benefits included; Not specified