Customer Service Representative

Andrews Veterinary Clinic

New York City, NY, United States
Hourly range $22-28ph; benefits: 401(k) matching, ...
Veterinary front desk experience
Work extremely well with others
Perform well under pressure
The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience

Job Summary

  • The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.
  • Key Responsibilities include answering calls and emails with professionalism and warmth, scheduling appointments, processing payments, and maintaining medical records.
  • Benefits include a 401(k) matching, dental insurance, health insurance, and paid time off for full-time employees.

Matching Summary

The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.

Salary

Hourly Range $22-28/hour; Benefits: 401(k) matching, Dental insurance, Health insurance, Paid time off

Skills & Requirements

Must-have

  • Veterinary front desk experience
  • Work extremely well with others
  • Perform well under pressure
  • Strong computer proficiency
  • Avimark, Cornerstone, or Impromed software

Nice-to-have

  • USDA APHIS regulations familiarity
  • VEHCS system familiarity
  • Detail-oriented professional
  • Dependable professional

Key Requirements

  • Veterinary office experience with references
  • High school diploma or equivalent
  • Ability to multitask in a fast-paced setting
  • Lifting up to 40 lb may be required

Work Rights

Not specified

Tailored Resume

Cover Letter