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Toll Group is seeking a Head of Value Stream to lead IT operations across its business units, ensuring high-quality service delivery and continuous improvement. The ideal candidate will possess strong leadership, stakeholder management skills, and operational expertise in IT service management, particularly within logistics. This role emphasizes collaboration, innovation, and personal growth within a diverse and inclusive company culture.
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Job Summary
The Head of Value Stream plays a critical leadership role in shaping how IT services are delivered across the organisation.
This role involves leading end-to-end IT Operations for assigned Toll business units while ensuring high-quality, stable, and customer-focused services.
Toll Group values a diverse, inclusive workplace where employees are empowered to take on diverse challenges and new responsibilities.
Matching Summary
Match Score: 75
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Toll Group is seeking a Head of Value Stream to lead IT operations across its business units, ensuring high-quality service delivery and continuous improvement. The ideal candidate will possess strong leadership, stakeholder management skills, and operational expertise in IT service management, particularly within logistics. This role emphasizes collaboration, innovation, and personal growth within a diverse and inclusive company culture.
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Skills & Requirements
Must-have
Proven leader with IT operations experience
Strong stakeholder management capability
Deep operational expertise in major incidents
Solid IT service management background ITIL
Broad technical and commercial acumen
Nice-to-have
Experience coaching value stream managers
Ability to translate technical issues to business outcomes