Field Service Manager, General Industries

Nidec Corporation

Brooklyn Heights, OH, USA
On-site
Manage field service technicians
Oversee post-installation responsibilities
Provide technical support to clients
Nidec Corporation is seeking a Field Service Manager to oversee the technical support and service operations for their Low & Medium Voltage Power Systems. The ideal candidate will have over 10 years of experience, strong communication skills, and the ability to manage a team in a role that requires frequent travel

Job Summary

  • The Field Service Manager provides Field Service Technicians and Engineers with training opportunities, manages schedules, follows up on open service & support cases, and directly fulfills commissioning, field service and preventative maintenance obligations.
  • The Field Service Manager will be responsible for overseeing the post-installation responsibilities and service work for the Low & Medium Voltage Power Systems installed base, as it relates to performance and system uptime with the support of associated Service and Nidec Conversion Engineering departments.
  • The Field Service Manager is responsible for providing, directly and through the Field Service Technicians/Engineers, comprehensive technical support to our clients and ensuring that our products and systems are running reliably.

Matching Summary

Match Score: 85

Nidec Corporation is seeking a Field Service Manager to oversee the technical support and service operations for their Low & Medium Voltage Power Systems. The ideal candidate will have over 10 years of experience, strong communication skills, and the ability to manage a team in a role that requires frequent travel.

Skills & Requirements

Must-have

  • manage field service technicians
  • oversee post-installation responsibilities
  • provide technical support to clients
  • ensure product and system reliability
  • travel 50%-70%

Nice-to-have

  • excellent communication skills
  • problem-solving skills
  • deep understanding of drive systems
  • collaborate with sales and engineering

Key Requirements

  • 10+ years of experience
  • Associates Degree required
  • Bachelor’s degree preferred
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

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