Community Engagement & Moderation Manager

Workday

Fully remote with flexible work arrangements (50% in-office time quarterly).
Community engagement programs
Moderation policies and guidelines
Ai-enhanced communication
Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance while serving as a liaison between business stakeholders and customers. The ideal candidate will have expertise in community member engagement, with a strong emphasis on utilizing AI tools and effective communication strategies. This fully remote position offers a flexible work environment and a supportive company culture

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Matching Summary

Match Score: 85

Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance while serving as a liaison between business stakeholders and customers. The ideal candidate will have expertise in community member engagement, with a strong emphasis on utilizing AI tools and effective communication strategies. This fully remote position offers a flexible work environment and a supportive company culture.

Skills & Requirements

Must-have

  • community engagement programs
  • moderation policies and guidelines
  • AI-enhanced communication
  • cross-functional issue resolution
  • gamification strategies
  • performance metrics tracking

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • empathy and shared enthusiasm
  • building smarter solutions

Key Requirements

  • 3+ years of professional experience
  • community member engagement or moderation strategies
  • operational-level knowledge of community platform tools
  • familiarity with AI-driven content management
  • strong ability to analyze community data
  • superb communication skills

Work Rights

Not specified

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