Events Operations Manager

Northeastern University

Boston, MA, US
Base: $60,315.00 - $85,192.50; bonus/equity: not s...
Event space reservation management
Audio/visual technical support
Student workforce hiring and training
The Events Operations Manager serves as the primary point of contact for a portfolio of Advancement-operated event spaces including the Alumni Center, EXP, and 300 Mass Ave

Job Summary

  • The Events Operations Manager serves as the primary point of contact for a portfolio of Advancement-operated event spaces including the Alumni Center, EXP, and 300 Mass Ave.
  • This role requires managing a team of approximately 25-35 student supervisors and staff to handle audio, video, front of house, and security duties across multiple venues.
  • Candidates must possess exceptional customer service skills to interact with VIPs, senior leadership, donors, and external clients while ensuring seamless event experiences.

Matching Summary

The Events Operations Manager serves as the primary point of contact for a portfolio of Advancement-operated event spaces including the Alumni Center, EXP, and 300 Mass Ave.

Salary

Base: $60,315.00 - $85,192.50; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, commuting & transportation

Skills & Requirements

Must-have

  • Event space reservation management
  • Audio/visual technical support
  • Student workforce hiring and training
  • Vendor liaison and coordination
  • Invoice and payment processing

Nice-to-have

  • Proactive problem solving skills
  • VIP client interaction experience
  • Innovative process improvement mindset
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor's Degree preferred
  • Two to five years office experience
  • Two to three years customer service or office management experience
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Work Rights

Not specified

Tailored Resume

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