Customer Service Executive

SPIRAL TRANSPORTATION & SERVICES PTE LTD

Singapore
Customer service experience in logistics
Diploma holder with 2 years work experience
Good phone etiquette and communication skills
The role involves coordinating with customers on shipment and delivery enquiries while processing job orders accurately

Job Summary

  • The role involves coordinating with customers on shipment and delivery enquiries while processing job orders accurately.
  • Candidates must be able to pre-plan operations such as container trucking and arrange special equipment like cranes.
  • The position requires building good rapport with customers and resolving issues arising from late deliveries or complaints.

Matching Summary

Match Score: 85

The role involves coordinating with customers on shipment and delivery enquiries while processing job orders accurately.

Skills & Requirements

Must-have

  • Customer service experience in logistics
  • Diploma holder with 2 years work experience
  • Good phone etiquette and communication skills

Nice-to-have

  • Passion for customer service
  • Friendly attitude
  • Ability to work independently

Key Requirements

  • Diploma holder or equivalent
  • 2 years of work experience
  • Previous service experience in logistics

Work Rights

Not specified

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