Customer Service Representative - Flanders Veterinary Clinic

Old Town Animal Hospital

Flanders, NJ, United States
Base: $17-20ph; bonus/equity: performance bonuses ...
Full-time (35-40 hours per week, includes some saturdays and evenings)
Excellent customer service skills
Computer literacy and office technology
Ability to multitask in fast-paced environment
Old Town Animal Hospital is seeking a motivated Customer Service Representative for their Flanders Veterinary Clinic. The role involves providing exceptional client service, multitasking, and ensuring a positive experience for both clients and their pets

Job Summary

  • The role involves setting the first impression for clients and patients by providing friendly, professional, and courteous service.
  • Candidates must be able to handle multiple tasks including scheduling appointments, processing payments, and managing office operations in a fast-paced environment.
  • Full-time employees receive benefits including health insurance, 401(k) matching, paid time off, and a generous employee pet discount.

Matching Summary

Match Score: 85

Old Town Animal Hospital is seeking a motivated Customer Service Representative for their Flanders Veterinary Clinic. The role involves providing exceptional client service, multitasking, and ensuring a positive experience for both clients and their pets.

Salary

Base: $17-20/hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, disability, 401(k) match, PTO

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Computer literacy and office technology
  • Ability to multitask in fast-paced environment
  • Reliability with regular attendance
  • Basic math skills for payments

Nice-to-have

  • Compassion and sensitivity towards pets
  • Tact and diplomacy with concerned owners
  • Love for clients and their pets
  • Calm demeanor during stressful situations
  • Willingness to work evenings and Saturdays

Key Requirements

  • Hourly position between $17-20/hour
  • Full-time schedule of 35-40 hours per week
  • Availability for Saturday and evening shifts

Work Rights

Not specified

Tailored Resume

Cover Letter