Customer Experience Agent

A.P. Moller - Maersk

Native vietnamese language proficiency
Professional english level communication
Supply chain or logistics experience
The role involves managing the end-to-end shipment process in compliance with company procedures and agreements

Job Summary

  • The role involves managing the end-to-end shipment process in compliance with company procedures and agreements.
  • Maersk offers a nurturing management culture with leadership support, mentoring, and a robust career mobility program.
  • Candidates must possess native Vietnamese proficiency and professional English skills to serve as the primary point of contact for key customers.

Matching Summary

The role involves managing the end-to-end shipment process in compliance with company procedures and agreements.

Skills & Requirements

Must-have

  • Native Vietnamese language proficiency
  • Professional English level communication
  • Supply chain or logistics experience
  • Customer-centric mindset with continuous improvement
  • Strong analytical and problem-solving skills

Nice-to-have

  • Experience with end-to-end supply chain products
  • Self-driven and energetic work style
  • Upselling opportunities identification
  • Ability to build strong customer relationships
  • Proactive process improvement initiatives

Key Requirements

  • Bachelor's degree in Logistics and Supply Chain Management
  • 1-3 years of experience in Supply Chain or Customer Experience roles
  • Freight forwarding and logistics industry background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter