Medewerker Service Support

Carrier

Utrecht, Netherlands
Not specified (assumed in-office based on job nature).
Customer service support
Answering customer questions
Documenting customer contacts
Carrier, a global leader in heating, ventilation, and air conditioning systems, is seeking a Service Support Employee in Utrecht, Netherlands. The role involves providing excellent customer service, handling inquiries, and supporting administrative processes within a professional team

Job Summary

  • In this role, you are the first point of contact for our customers, handling inquiries via phone and email professionally.
  • Your work includes answering questions about products, services, and contracts, as well as registering, following up on, and resolving customer requests, incidents, and complaints.
  • Carrier offers a varied role within a leading and innovative company, with a close-knit team that supports your growth and development.

Matching Summary

Match Score: 85

Carrier, a global leader in heating, ventilation, and air conditioning systems, is seeking a Service Support Employee in Utrecht, Netherlands. The role involves providing excellent customer service, handling inquiries, and supporting administrative processes within a professional team.

Skills & Requirements

Must-have

  • Customer service support
  • Answering customer questions
  • Documenting customer contacts
  • Communicating with internal departments
  • Fluently Dutch in word and writing

Nice-to-have

  • Customer-oriented attitude
  • Structured and organized work
  • Proactive and willing to learn
  • Team player
  • Contributing to process improvement

Key Requirements

  • Fluent Dutch language skills
  • Basic customer service experience (not mandatory)

Work Rights

Not specified

Tailored Resume

Cover Letter