Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Hybrid (at least 50% of time in the office or field)
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm or financials
Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, to provide proactive support to large enterprise customers. The role requires strong technical and project management skills, alongside excellent communication abilities, to manage customer relationships and ensure successful issue resolution

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
  • Candidates will leverage deep expertise in Workday's architecture and products like HCM, Payroll, and Financials to ensure system reliability.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, along with competitive compensation.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, to provide proactive support to large enterprise customers. The role requires strong technical and project management skills, alongside excellent communication abilities, to manage customer relationships and ensure successful issue resolution.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM or Financials
  • Experience managing C-level stakeholders
  • Fluent spoken and written English

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with HR, Payroll, or Time Tracking
  • History of successful issue resolution
  • Ability to work independently in fast-paced environments
  • Strong project management and analytical skills

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • Fluent English required

Work Rights

Not specified

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