Sr. Specialist, Fraud Investigations ($22 Per Hour)

First National Bank of Omaha

Omaha, Nebraska, US
$37,454.00-$59,927.00 py
On-site
Investigate credit card fraud
Analyze fraud cases
Communicate with customers
As a Fraud Specialist, you can help FNBO customers protect themselves against fraud by investigating, analyzing, and immersing yourself in the world of credit card fraud investigation

Job Summary

  • As a Fraud Specialist, you can help FNBO customers protect themselves against fraud by investigating, analyzing, and immersing yourself in the world of credit card fraud investigation.
  • You will be expected to communicate with customers who have experienced fraud, determine the validity of disputes, conduct in-depth investigations, and contact law enforcement when necessary.
  • FNBO offers a variety of benefits designed to keep you and your family physically and financially healthy, including medical, dental, vision insurance, and 401k with matching contributions.

Matching Summary

As a Fraud Specialist, you can help FNBO customers protect themselves against fraud by investigating, analyzing, and immersing yourself in the world of credit card fraud investigation.

Salary

$37,454.00-$59,927.00

Skills & Requirements

Must-have

  • investigate credit card fraud
  • analyze fraud cases
  • communicate with customers
  • understand chargeback lifecycles
  • manage time effectively

Nice-to-have

  • supportive and solution-oriented
  • strategic thinker
  • motivated by a challenge
  • pride in doing good

Key Requirements

  • High school diploma or GED
  • Nine months of customer service experience
  • Basic accounting skills
  • Unrestricted work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter