Customer Service Specialist

DICK'S Sporting Goods

Bridgeville, PA, US
Onsite
Excellent customer experience delivery
Front-end operations management
Product knowledge and sales support
DICK'S Sporting Goods is seeking a Customer Service Specialist in Bridgeville, PA, to create exceptional shopping experiences for customers through proactive engagement and strong product knowledge. The role emphasizes teamwork, accountability, and inclusivity within a dynamic retail environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires promoting company programs such as loyalty participation, warranty sales, and private label credit card enrollment.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Customer Service Specialist in Bridgeville, PA, to create exceptional shopping experiences for customers through proactive engagement and strong product knowledge. The role emphasizes teamwork, accountability, and inclusivity within a dynamic retail environment.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations management
  • Product knowledge and sales support
  • Cash register coverage and transactions
  • Team scheduling and workflow direction

Nice-to-have

  • Inclusive and diverse workforce mindset
  • Collaborative team approach
  • Action-oriented decision making
  • Instilling trust with customers
  • Ensuring accountability in tasks

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items occasionally
  • Ability to stand or walk for up to 4 hours

Work Rights

Not specified

Tailored Resume

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