First Line Support Analyst

Atos SE

Birmingham, GB
On-site
Ms office skills
Excellent communication skills
Customer service excellence
Answering a high number of calls from our clients and user base, assessing issues and providing advice

Job Summary

  • Answering a high number of calls from our clients and user base, assessing issues and providing advice.
  • Delivering a high level of customer support, creating tickets, and striving to meet quality objectives.
  • Atos offers a Pension Scheme, Private medical cover, Income Protection, Life Assurance, and 25 days paid leave.

Matching Summary

Answering a high number of calls from our clients and user base, assessing issues and providing advice.

Skills & Requirements

Must-have

  • MS Office skills
  • Excellent communication skills
  • Customer service excellence
  • Methodical approach to work
  • Ability to work under pressure

Nice-to-have

  • Passion for problem solving
  • Results driven
  • Adaptable to all seniority levels
  • Initiative to work alone
  • Interest in IT

Key Requirements

  • Eligible for BPSS clearance
  • Lived in UK for last 3 years continuously

Work Rights

BPSS clearance required

Tailored Resume

Cover Letter