Not specified; benefits: + pyid day off for birthd...
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Native or professional arabic and english language skills
2+ years in customer success role at a saas company
Clinical background in medicine, nursing, or allied health
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Heidi Health is seeking a Customer Success Manager to facilitate the adoption of its AI Care Partner technology in healthcare settings across the Middle East. The ideal candidate should possess a clinical background and experience in customer success within a SaaS environment, along with strong bilingual communication skills in Arabic and English.
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Job Summary
Heidi Health is building an AI Care Partner to support clinicians and double healthcare's capacity while keeping care deeply human.
The Customer Success Manager will own the full customer journey for hospitals and clinics across the Middle East, ensuring seamless implementation and measurable impact.
Employees receive additional paid days off for birthdays and wellness, plus a $500 annual personal development budget.
Matching Summary
Match Score: 75
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Heidi Health is seeking a Customer Success Manager to facilitate the adoption of its AI Care Partner technology in healthcare settings across the Middle East. The ideal candidate should possess a clinical background and experience in customer success within a SaaS environment, along with strong bilingual communication skills in Arabic and English.
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Salary
Not specified; Benefits: Additional paid day off for birthday and wellness days; Personal development budget of $500 per annum
Skills & Requirements
Must-have
Native or professional Arabic and English language skills
2+ years in customer success role at a SaaS company
Clinical background in medicine, nursing, or allied health
Nice-to-have
Familiarity with GCC healthcare ecosystem
Exceptional communication and collaboration skills
Self-starter with bias for action
Key Requirements
2+ years SaaS Customer Success experience
Medical or allied health clinical background preferred