Customer Service Advisor - Bridgetowne Events 2026

Concentrix

Quezon City, Philippines
Not specified
Strong customer service orientation
Effective written and verbal communication
Ability to work in fast-paced environment
Concentrix is seeking a Customer Service Advisor for the Bridgetowne Events 2026 project in Quezon City, Philippines. The role involves providing customer support through various channels, ensuring service quality, and meeting performance indicators

Job Summary

  • The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service meets contractual KPIs, clarifying customer requirements, and providing appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and able to rotate shifts as needed.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for the Bridgetowne Events 2026 project in Quezon City, Philippines. The role involves providing customer support through various channels, ensuring service quality, and meeting performance indicators.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Effective written and verbal communication
  • Ability to work in fast-paced environment

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adaptability
  • Patience in all customer contact situations

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Strong computer navigation skills required

Work Rights

Not specified

Tailored Resume

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