Executive - Customer Management

Capita

Mumbai, India
Deliver timely customer support
Adhere to sla requirements
Maintain information confidentiality
The role involves undertaking a wide range of technical and specialist administrative tasks in an effective and professional manner

Job Summary

  • The role involves undertaking a wide range of technical and specialist administrative tasks in an effective and professional manner.
  • Employees are responsible for delivering timely support that meets specific customer requirements and Service Level Agreements.
  • The position requires strict adherence to all policies, processes, and business rules regarding data security and maintenance.

Matching Summary

The role involves undertaking a wide range of technical and specialist administrative tasks in an effective and professional manner.

Skills & Requirements

Must-have

  • Deliver timely customer support
  • Adhere to SLA requirements
  • Maintain information confidentiality
  • Manage follow-up enquires

Nice-to-have

  • Effective professional manner
  • Efficient administrative tasks
  • Strong attention to detail

Key Requirements

  • Full time contract type
  • Fixed term employment status
  • Location in Mumbai India

Work Rights

Not specified

Tailored Resume

Cover Letter