Senior Lead, Servicenow Itom

Take-Two Interactive Software, Inc.

Austin, United States
On-site
Servicenow itom visibility solutions
Cmdb and csdm strategy execution
Advanced javascript and gliderecord
You will lead the implementation of CMDB and CSDM strategies to build a foundational system from the ground up

Job Summary

  • You will lead the implementation of CMDB and CSDM strategies to build a foundational system from the ground up.
  • The role involves identifying high-impact opportunities for embedding GenAI and Agentic Workflows into IT Operations.
  • Take-Two offers a creative environment with benefits including medical coverage, 401(k) matching, and free games.

Matching Summary

You will lead the implementation of CMDB and CSDM strategies to build a foundational system from the ground up.

Skills & Requirements

Must-have

  • ServiceNow ITOM Visibility solutions
  • CMDB and CSDM strategy execution
  • Advanced JavaScript and GlideRecord
  • Discovery patterns and credentials management
  • IntegrationHub and Service Graph Connectors
  • Cloud platforms AWS Azure GCP familiarity

Nice-to-have

  • GenAI and Agentic Workflows implementation
  • Exceptional interpersonal leadership skills
  • Experience with Infrastructure as Code
  • Data analysis and reporting expertise
  • Fostering culture of data integrity

Key Requirements

  • Deep technical proficiency in ServiceNow platform
  • Expert-level knowledge of Discovery patterns
  • Strong understanding of ITIL and asset lifecycle management
  • Proven experience in complex data quality governance

Work Rights

Not specified

Tailored Resume

Cover Letter