Job Summary

• The Service Manager will be responsible for ensuring policies, procedures, and standards are followed in all guest-facing and culinary areas, protecting company assets, and planning operations to maximize sales and profitability.
• Key responsibilities include accountability for the guest experience and profit and loss performance, reducing employee turnover, maintaining revenue and payroll budgets, and meeting budgeted productivity while keeping quality and service high.
• The role requires building a culture of hospitality and positive morale, coaching and mentoring supervisors and employees, and ensuring the seamless operation of all amusement, food and beverage, guest service, and retail operations.

Matching Summary

Salary

Base: $53,700 - $63,700CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 1-3 years management experience
• Post-secondary education preferred
• Customer service and people management experience
• Lead teams during high volume
• Restaurant industry knowledge
• Supervise employees
• Conflict resolution skills
• Flexible hours
• Alcohol service certificate

Work Rights