The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store
Job Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
This leadership position directs activities through subordinate team leads to drive goals impacting customer satisfaction and store profitability.
The role requires supervising asset protection, cashiers, inventory control, and maintenance teams while ensuring compliance with federal firearm laws.
Matching Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
Skills & Requirements
Must-have
Supervision of up to 40 team members
Firearms sales compliance and ATF Form 4473
Inventory control and loss prevention management
Staff scheduling and payroll oversight
Operational excellence and safety compliance
Nice-to-have
Strong business acumen and market knowledge
Excellent customer service orientation
Effective problem-solving skills
Leadership by example
Active listening abilities
Key Requirements
Bachelor's degree in related field preferred
At least three years of relevant work experience
Must meet federal and state requirements for selling firearms
FOID card qualification required for Illinois residents
Completion of Firearms Sales Certification training
Power Industrial Truck Certification training required