Customer Experience Coordinator (relief) - Millburn, Nj

Veterinary Emergency Group

Millburn, NJ, United States
Base: $18ph-$22ph; bonus/equity: not specified; be...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role involves defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital

Job Summary

  • The role involves defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital.
  • Employees will greet customers with warmth, route urgent medical calls to doctors quickly, and provide compassionate guidance on financial options.
  • VEG offers competitive compensation ranging from $18 to $22 per hour along with flexible schedules and a generous employee referral program.

Matching Summary

The role involves defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital.

Salary

Base: $18/hr-$22/hr; Bonus/Equity: Not specified; Benefits: Flexible schedules, employee referral program, scrubs, swag, food provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Multitasking in high-stakes environments
  • Willingness to work in noisy odorous environment

Nice-to-have

  • High emotional intelligence and empathy
  • Creative problem-solving skills
  • Strong attention to detail
  • Experience with practice management software
  • Curious nature seeking continuous learning

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night/weekend/holiday shifts

Work Rights

Not specified

Tailored Resume

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