Hotline Resource Specialist

stantonlab.info

Crisis intervention skills
Intake and assessment
Community resource knowledge
Provides crisis intervention, intake assessment, and referral services to individuals calling into the crisis hotline

Job Summary

  • Provides crisis intervention, intake assessment, and referral services to individuals calling into the crisis hotline.
  • Supports access to appropriate community-based resources and services.
  • Participates in follow-up calls and encourages discharged clients to engage in ongoing services using motivational interviewing techniques.

Matching Summary

Provides crisis intervention, intake assessment, and referral services to individuals calling into the crisis hotline.

Skills & Requirements

Must-have

  • Crisis intervention skills
  • Intake and assessment
  • Community resource knowledge
  • Motivational interviewing

Nice-to-have

  • Compassionate communication
  • Fast-paced environment adaptability
  • Data entry proficiency

Key Requirements

  • Two years of college or equivalent experience
  • One year of intake or crisis services experience
  • Relational database experience

Work Rights

Not specified

Tailored Resume

Cover Letter