Sr Client Success Manager Ii, Commercial Banking

Alkami Technology

Remote, US
Base: $124,000 - $137,000; bonus/equity: not speci...
Fully remote
Strategic consultative partner
Drive client satisfaction
Saas implementations
Alkami is the digital sales and service platform provider for U.S. banks and credit unions, helping institutions onboard, engage, and grow relationships

Job Summary

  • Alkami is the digital sales and service platform provider for U.S. banks and credit unions, helping institutions onboard, engage, and grow relationships.
  • As a Strategic Client Success Manager, you will be the primary consultative partner for key clients, offering strategic guidance and tailored solutions.
  • Alkami offers a remote-first environment, unlimited paid time off, 401(k) with employer match, and is recognized for its intentional culture and growth.

Matching Summary

Alkami is the digital sales and service platform provider for U.S. banks and credit unions, helping institutions onboard, engage, and grow relationships.

Salary

Base: $124,000 - $137,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strategic consultative partner
  • Drive client satisfaction
  • SaaS implementations
  • Client success initiatives
  • Executive influencer relationships
  • Digital transformation consultation

Nice-to-have

  • Anticipatory Banking expertise
  • Intentional culture
  • Solutions-driven approach
  • Thought leadership
  • Data-driven insights

Key Requirements

  • 3+ years of experience in consulting practices
  • 4+ years of experience in Customer Success, Client Strategy, Digital Transformation, or B2B SaaS
  • Proven experience managing large, complex enterprise clients
  • Expertise in formal or informal project management
  • Strong background in SaaS implementations
  • Solid technical product knowledge
  • Travel up to 25% as needed

Work Rights

Eligible to work in the US

Tailored Resume

Cover Letter