Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (servicing) | Bradford

Santander

Bradford, United Kingdom
Base: £25,000; bonus/equity: up to £1,920 discreti...
Hybrid
Handling customer mortgage or loan queries
Inspiring customers to embrace digital evolution
Identifying vulnerability and detecting fraud
We are shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas

Job Summary

  • We are shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.
  • By joining our team, you'll benefit from the best of both worlds: the flexibility of a hybrid role and the advantages of being part of a collaborative office environment.
  • We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Matching Summary

We are shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.

Salary

Base: £25,000; Bonus/Equity: up to £1,920 discretionary performance related bonus; Benefits: £500 flexible benefit

Skills & Requirements

Must-have

  • Handling customer mortgage or loan queries
  • Inspiring customers to embrace digital evolution
  • Identifying vulnerability and detecting fraud
  • Collating information accurately to solve queries
  • Excellent verbal and written communication
  • Extensive computer and numeracy skills
  • Passion for delivering outstanding service

Nice-to-have

  • Ability to thrive in fast-paced environment
  • Adapt to change
  • Collaborative office environment

Key Requirements

  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter