It Service Delivery Technician

636

Quakertown, Pennsylvania, USA
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Windows 10/11, office 365
The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides support for client computing hardware and software, builds, configures and deploys desktops, laptops and related peripherals, and troubleshoots and resolves issues by utilizing Standard Operating Procedures.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success, including a comprehensive benefits package with immediate eligibility.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Windows 10/11, Office 365
  • Active Directory user management
  • Client-side security software
  • Network printers and multi-function devices

Nice-to-have

  • Adapt to rapid changes
  • Customer support-focused attitude
  • Continuous improvement opportunities
  • Positive attitude

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • MOS, MCTS, A+, ACMT, ITIL V3 preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

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