Service Coordinator

Veolia UK

Basingstoke, United Kingdom
Base: £21,000 py; bonus/equity: annual salary revi...
On-site
Day-to-day service delivery management
Dynamic work allocation
Customer communication and record maintenance
Veolia UK is seeking a Service Coordinator for their Basingstoke location, offering a salary of £21,000 per annum with various benefits. The role involves managing service delivery, communicating with customers and drivers, and ensuring compliance with transportation regulations

Job Summary

  • Manage day-to-day service delivery, including dynamic allocation of work to vehicles/routes, route planning, analysing data, setting schedules and coordinating a team of drivers.
  • Proactively communicate with customers, manage and maintain accurate records and documentation related to service requests, waste transfer and customer interactions.
  • Ensure Veolia legal compliance on-site (WTD, O’licence and transport compliance) and react to and manage customer queries and complaints in an effective and timely manner.

Matching Summary

Match Score: 85

Veolia UK is seeking a Service Coordinator for their Basingstoke location, offering a salary of £21,000 per annum with various benefits. The role involves managing service delivery, communicating with customers and drivers, and ensuring compliance with transportation regulations.

Salary

Base: £21,000 per annum; Bonus/Equity: annual salary review (up to 15%); Benefits: Veolia benefits

Skills & Requirements

Must-have

  • Day-to-day service delivery management
  • Dynamic work allocation
  • Customer communication and record maintenance
  • Transport compliance and WTD understanding
  • Organise busy workload at fast pace

Nice-to-have

  • Adaptability to Google operating systems
  • Experience with quality management systems

Key Requirements

  • Previous experience in waste/transport/logistics
  • Understanding of transport compliance and WTD
  • Good communication skills
  • Ability to organise a busy workload

Work Rights

Not specified

Tailored Resume

Cover Letter