Ctc Case & Process Specialist Gsa (m,w,d)

Insmed Corporation

Fully remote
German language proficiency essential
Salesforce lightning and sap key user
End-to-end otc reimbursement process knowledge
The specialist ensures successful revenue collection by managing complex end-to-end OTC reimbursement processes for GSA markets

Job Summary

  • The specialist ensures successful revenue collection by managing complex end-to-end OTC reimbursement processes for GSA markets.
  • This role acts as a single point of contact for customers and prescribers, resolving disputes and guiding application procedures.
  • The position requires acting as a Salesforce Lightning and SAP Key User while developing standardized case management processes.

Matching Summary

The specialist ensures successful revenue collection by managing complex end-to-end OTC reimbursement processes for GSA markets.

Skills & Requirements

Must-have

  • German language proficiency essential
  • Salesforce Lightning and SAP Key User
  • End-to-end OTC reimbursement process knowledge
  • Cross-functional collaboration with Sales and Market Access
  • Complex case dispute resolution and management

Nice-to-have

  • MedTech industry experience preferred
  • Proactive problem-solving in critical situations
  • Experience with UAT testing and system enhancements
  • Strong training and upskilling capabilities
  • Ability to manage remote workload efficiently

Key Requirements

  • Degree or relevant customer service experience
  • Essential German language skills
  • Minimum B/C level English proficiency
  • CRM and ERP experience (Salesforce/SAP)

Work Rights

Not specified

Tailored Resume

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