Base: $49,200 - $100,900; bonus/equity: not specif...
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Dod satcom network troubleshooting
Technical support for c2isr data transport
Incident response and service coordination
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CACI is seeking a Junior SATCOM Help Desk Technician to provide frontline technical support for DoD users, emphasizing rapid incident response and network troubleshooting. The role requires a TS/SCI clearance, experience with SATCOM systems, and strong customer service skills.
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Job Summary
The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries.
CACI offers a culture of integrity, an environment of trust, and a focus on continuous growth to support employees’ career ambitions.
The position includes comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Matching Summary
Match Score: 75
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CACI is seeking a Junior SATCOM Help Desk Technician to provide frontline technical support for DoD users, emphasizing rapid incident response and network troubleshooting. The role requires a TS/SCI clearance, experience with SATCOM systems, and strong customer service skills.
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Salary
Base: $49,200 - $100,900; Bonus/Equity: Not specified; Benefits: Competitive compensation and comprehensive benefits
Skills & Requirements
Must-have
DoD SATCOM network troubleshooting
Technical support for C2ISR Data Transport
Incident response and service coordination
Customer service for IT issues
Use of remote desktop and electronic chat support
Collaboration with Tier 2 support staff
Nice-to-have
Flexible time off benefit
Culture of integrity and trust
Continuous learning and development focus
Key Requirements
Active TS/SCI security clearance
Bachelor's degree or equivalent experience
Minimum 3 years DoD SATCOM experience
IAT Level I/II compliant certifications
Experience with advanced technical troubleshooting