Hire Controler

Sunbelt Rentals Ltd

Location
Not specified; not specified; generous holiday all...
**
Proven customer service experience
Exceptional communication skills
Ability to negotiate and influence
** Sunbelt Rentals Ltd is seeking a Hire Controller to join their customer service team, focusing on building relationships with clients and ensuring excellent service delivery. The ideal candidate should possess strong customer service skills, preferably with experience in the hire or construction industry, and demonstrate effective communication and problem-solving abilities. **

Job Summary

  • The role involves delivering best-in-class service while managing the entire customer journey from enquiry to post-hire feedback.
  • Candidates will use product knowledge and expertise to maximize upselling opportunities and build strong relationships with regular customers.
  • Sunbelt Rentals offers an industry-leading flexible rewards package including generous holiday allowance, life assurance, and a company pension scheme.

Matching Summary

Match Score: 75

** Sunbelt Rentals Ltd is seeking a Hire Controller to join their customer service team, focusing on building relationships with clients and ensuring excellent service delivery. The ideal candidate should possess strong customer service skills, preferably with experience in the hire or construction industry, and demonstrate effective communication and problem-solving abilities. **

Salary

Not specified; Not specified; Generous holiday allowance; Life assurance; Retail discount; Pension scheme

Skills & Requirements

Must-have

  • Proven customer service experience
  • Exceptional communication skills
  • Ability to negotiate and influence
  • Comfortable using own judgment
  • Good level of computer literacy

Nice-to-have

  • Experience in hire or construction industry
  • Eager to understand product range
  • Flexible and adaptable approach
  • Commitment to continuous improvement
  • Highly supportive collaborative team member

Key Requirements

  • Previous customer service role experience
  • Transaction completion skills
  • MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter