Senior Marketing Customer Journey Expert

ING

Hybrid
Digital marketing strategies
Customer journey ownership
Cross-functional project leadership
Own customer journeys, lead cross-functional projects, and ensure teams remain aligned around shared goals

Job Summary

  • Own customer journeys, lead cross-functional projects, and ensure teams remain aligned around shared goals.
  • Develop and execute digital marketing strategies across channels and teams, owning and optimizing end-to-end customer journeys for key investment propositions.
  • Competitive compensation and benefits package, 36 or 40-hour workweek, 25–28 vacation days, attractive pension scheme, 13th month salary, and hybrid working.

Matching Summary

Own customer journeys, lead cross-functional projects, and ensure teams remain aligned around shared goals.

Skills & Requirements

Must-have

  • digital marketing strategies
  • customer journey ownership
  • cross-functional project leadership
  • data-driven decision making
  • stakeholder alignment
  • content strategy development
  • performance metrics tracking

Nice-to-have

  • energy and clarity
  • navigating ambiguity
  • AI-supported content creation
  • informal working environment
  • hybrid working model

Key Requirements

  • Minimum 5 years experience
  • Minimum Bachelor's degree
  • Experience with performance marketing
  • Experience with CRM
  • Experience with AI opportunities

Work Rights

Not specified

Tailored Resume

Cover Letter