Patient Financial Navigator - Cox Medical Center Branson
CoxHealth
Branson, MO, United States
On-site
Patient financial situation evaluation
Insurance verification and eligibility
Financial assistance program enrollment
CoxHealth is seeking a Patient Financial Navigator to assist uninsured or under-insured patients in accessing financial resources. The role requires customer service experience, particularly in healthcare or insurance, and involves evaluating patients' financial situations, verifying insurance eligibility, and providing estimates of financial responsibility
Job Summary
The Patient Financial Navigator assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients.
The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, and provides estimates of financial responsibility.
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas and has earned numerous workplace excellence honors.
Matching Summary
Match Score: 85
CoxHealth is seeking a Patient Financial Navigator to assist uninsured or under-insured patients in accessing financial resources. The role requires customer service experience, particularly in healthcare or insurance, and involves evaluating patients' financial situations, verifying insurance eligibility, and providing estimates of financial responsibility.
Skills & Requirements
Must-have
Patient financial situation evaluation
Insurance verification and eligibility
Financial assistance program enrollment
Patient liability resolution advocacy
Computer proficiency including Microsoft Word and Excel
Nice-to-have
Inspire teamwork and accountability
Work effectively independently and collaboratively
Self-starter with critical thinking skills
Key Requirements
High school diploma or equivalent
1-2 years customer service experience
Certified Application Counselor (CAC) within 90 days of hire