Receptionist / Client Care Associate (part-time)

Shires Vets

Walton, United Kingdom
Base: £5,129.28 py; bonus/equity: not specified; b...
Onsite
Client communication
Answering telephone promptly
Using client system
Shires Vets is seeking a part-time Receptionist/Client Care Associate for their Walton location, requiring 24 hours of work monthly across three Saturdays. The role emphasizes customer interaction and administrative support, with a focus on creating a welcoming environment for clients and their pets

Job Summary

  • This role is a key customer contact role and is crucial to the success of the practice, providing the first point of contact for all clients, suppliers, and visitors.
  • We offer 5 weeks holiday + bank holidays + Birthday Leave, career progression opportunities, staff discount schemes, and a comprehensive wellbeing package.
  • Shires Vets is part of Linnaeus and Mars Veterinary Health, a company driven by its purpose to create a better world for pets and its people.

Matching Summary

Match Score: 85

Shires Vets is seeking a part-time Receptionist/Client Care Associate for their Walton location, requiring 24 hours of work monthly across three Saturdays. The role emphasizes customer interaction and administrative support, with a focus on creating a welcoming environment for clients and their pets.

Salary

Base: £5129.28 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + Birthday Leave, Staff discount schemes, Life Assurance, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward

Skills & Requirements

Must-have

  • Client communication
  • Answering telephone promptly
  • Using client system
  • Maintaining waiting area cleanliness
  • Re-stocking consulting rooms
  • Handling payments
  • Confidentiality and security awareness

Nice-to-have

  • Smart appearance and friendly manner
  • Basic animal handling experience
  • Teamwork and initiative
  • Conflict resolution skills

Key Requirements

  • Good oral communication skills
  • Accurate and reliable message taking
  • Good keyboard skills
  • Good numerical skills
  • Competent user of Word & Excel
  • Ability to learn new software programs

Work Rights

Not specified

Tailored Resume

Cover Letter