Relationship Banker - Five Points Financial Center
Bank of America
Client engagement and education
Self-service transaction assistance
Accurate cash transaction processing
Engage clients in the lobby to educate and assist with conducting transactions through self-service resources
Job Summary
Engage clients in the lobby to educate and assist with conducting transactions through self-service resources.
Have deep conversations with clients to gain in-depth knowledge of financial and life priorities and connect clients to solutions that meet financial goals.
Build relationships with clients to meet financial needs and grow business knowledge by partnering with experts in small business, lending, and investments.
Matching Summary
Engage clients in the lobby to educate and assist with conducting transactions through self-service resources.
Skills & Requirements
Must-have
Client engagement and education
Self-service transaction assistance
Accurate cash transaction processing
Client financial needs assessment
Connecting clients to solutions
Risk culture and operational excellence
Financial center traffic management
Nice-to-have
Passionate and driven client experience
Confident solution identification
Effective communication and engagement
Adaptability to new information
Critical thinking and problem-solving
Strong work ethic and results focus
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Ability to work weekends and/or extended hours
Travel to any financial center location within a reasonable distance
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree