Guest Service Agent

Drury Hotels

Greensboro, North Carolina, United States
Friendly, efficient, courteous, professional manner
Cash handling and monitoring guest satisfaction
Food preparation, set up, and clean-up
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner, performing front desk related functions.
  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Skills & Requirements

Must-have

  • friendly, efficient, courteous, professional manner
  • cash handling and monitoring guest satisfaction
  • food preparation, set up, and clean-up
  • high standard of integrity and service
  • guest service with a +1 Service attitude

Nice-to-have

  • can-do spirit and unique personality
  • warm and friendly manner
  • cultural traits and teamwork

Key Requirements

  • Demonstrated attention to detail
  • Familiarity with handling money
  • Ability to speak and receive direction in English
  • Willingness to work alone as scheduled

Work Rights

Not specified

Tailored Resume

Cover Letter