Customer Success Manager

DayOne

7+ years dc industry experience
Bachelor's degree in mechanical or electrical
English proficiency mandatory
DayOne is a global leader in high-performance data centers seeking a Customer Success Manager to shape the future of infrastructure

Job Summary

  • DayOne is a global leader in high-performance data centers seeking a Customer Success Manager to shape the future of infrastructure.
  • The role involves overseeing end-to-end delivery of contracted services while ensuring strict adherence to SLAs and project timelines.
  • Candidates must possess strong client-servicing abilities to act as a trusted advisor and advocate for customer success across Asia and Europe.

Matching Summary

DayOne is a global leader in high-performance data centers seeking a Customer Success Manager to shape the future of infrastructure.

Skills & Requirements

Must-have

  • 7+ years DC industry experience
  • Bachelor's degree in Mechanical or Electrical
  • English proficiency mandatory
  • SLA adherence and service delivery
  • Project lifecycle management

Nice-to-have

  • Second language capability
  • Conflict mediation skills
  • Positive mindset towards change
  • Strong written reporting skills
  • ITIL-based process knowledge

Key Requirements

  • Bachelor's degree in Mechanical, Electrical, or related discipline
  • More than 7 years work experience in DC industry/MEP Consultancy/Construction/IT
  • Proficiency in English is mandatory

Work Rights

Not specified

Tailored Resume

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